GOOD. TO THE KOR. 100 DAY GUARANTEE

We are so confident that you’ll love your Kor that we're backing it with a 100 Day Unconditional Money Back Guarantee.

Guarantee Terms & Conditions

  • If you don’t LOVE your Kor purchased on korwater.com, FOR ANY REASON, you can return it to us anytime within 100 days of purchase for a full refund. (Proof of Purchase is required.) In addition, Kor offers a Lifetime Warranty against Manufacturer’s Defects.
  • We will happily send you a return label for products that have been requested by Kor to be returned. Kor may request a photo of the product or damage as a tool to make our products even better. 
  • Guarantee applies to US Domestic orders only. 

Limited Lifetime Manufacturer’s Defect Warranty:

  • Warranty applies to Manufacturer Defects
  • Warranty does not cover problems caused by normal wear and tear, abuse, accidents, modifications or repairs not performed by Kor
  • Warranty applies to original purchaser only
  • Warranty covers the product when used for its intended purpose only
  • If an identical replacement Kor product is not available, we reserve the right to replace it with a comparable color and/or style
  • A photo and proof of purchase may be required for claims
  • Refunds will be issued to the payment method used at time of purchase for the original product purchase price. Refunds/Credits will be processed within 1-3 days. Replacements will be processed within 1-2 weeks. 
  • If Kor is unable to accept the claim, you will be notified by our Customer Care team via email or phone
  • Kor is not responsible for returns or exchanges lost in transit. We highly recommend using a traceable shipping service
  • Kor reserves the right to issue store credit for returns in some cases
  • Warranty replacement is valid only within the country of purchase. 
  • Warranty does not cover shipping costs outside the USA. 
  • Warranty does not apply to products sold by Unauthorized 3rd Party Sellers
  • Warranty gives you specific legal rights, but there may be other regulations that vary from state to state