GOOD. TO THE KOR. 100 DAY GUARANTEE

We are so confident that you’ll love your Kor that we're backing it with a 100 Day Unconditional Money Back Guarantee. Promotional Guarantee applies to purchases made May 12th, 2021 or later.  

Promotion Terms & Conditions

  • If you don’t LOVE your Kor purchased on korwater.com on May 12th, 2021 or later, FOR ANY REASON, you can return it to us anytime within 100 days of purchase for a replacement or full refund. (Proof of Purchase is required.) In addition, Kor offers a Lifetime Warranty against Manufacturer’s Defects.
  • We will happily send you a return label for products that have been requested by Kor to be returned. Kor may request a photo of the product or damage as a tool to make our products even better. 

Limited Lifetime Manufacturer’s Defect Warranty:

  • Warranty applies to Manufacturer Defects
  • Warranty does not cover problems caused by normal wear and tear, abuse, accidents, modifications or repairs not performed by Kor
  • Warranty applies to original purchaser only
  • Warranty covers the product when used for its intended purpose only
  • If an identical replacement Kor product is not available, we reserve the right to replace it with a comparable color and/or style
  • A photo and proof of purchase may be required for claims
  • Warranty does not apply to products sold by Unauthorized 3rd Party Sellers
  • Warranty gives you specific legal rights, but there may be other regulations that vary from state to state

Kor's Standard Returns + Exchange Policy for Purchases made prior to May 12th, 2021:

If, for any reason, you are unhappy with your purchase at korwater.com, you may send it back to us within 30 days of receipt. As long as the product is in new, unused condition, we will refund the purchase amount minus shipping costs or ship a new product for an authorized exchange. Please note the following:

  • The item(s) must be returned in the original product packaging and in resalable, unused condition for a refund. Kor reserves the right to issue store credit for returns not meeting this requirement
  • We will issue credit to the payment method used at time of purchase for the original product purchase price. All accepted exchanges will be processed and shipped within 1 to 2 weeks
  • If Kor is unable to accept the return or exchange, you will be notified by our Customer Care team via email or phone
  • Kor is not responsible for returns or exchanges lost in transit. We highly recommend using a traceable shipping service