We are so confident that you’ll love your Kor that we're backing it with a 100 Day Unconditional Money Back Guarantee.
Guarantee Terms & Conditions
If you don’t LOVE your Kor purchased on korwater.com, FOR ANY REASON, you can return it to us anytime within 100 days of purchase for a full refund. (Proof of Purchase is required.) In addition, Kor offers a Lifetime Warranty against Manufacturer’s Defects.
- We will happily send you a return label for products that have been requested by Kor to be returned. Kor may request a photo of the product or damage as a tool to make our products even better.
- Guarantee applies to US Domestic orders only.
Limited Lifetime Manufacturer’s Defect Warranty:
- Warranty applies to Manufacturer Defects
- Warranty does not cover problems caused by normal wear and tear, abuse, accidents, modifications or repairs not performed by Kor
- Warranty applies to original purchaser only
- Warranty covers the product when used for its intended purpose only
- If an identical replacement Kor product is not available, we reserve the right to replace it with a comparable color and/or style
- A photo and proof of purchase may be required for claims
- Refunds will be issued to the payment method used at time of purchase for the original product purchase price. Refunds/Credits will be processed within 1-3 days. Replacements will be processed within 1-2 weeks.
- If Kor is unable to accept the claim, you will be notified by our Customer Care team via email or phone
- Kor is not responsible for returns or exchanges lost in transit. We highly recommend using a traceable shipping service
- Kor reserves the right to issue store credit for returns in some cases
- Warranty replacement is valid only within the country of purchase.
- Warranty does not cover shipping costs outside the USA.
- Warranty does not apply to products sold by Unauthorized 3rd Party Sellers
- Warranty gives you specific legal rights, but there may be other regulations that vary from state to state