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Shipping Information

 

Shipping Rates

United States
methodcost
Ground (1 to 5 days) Starts at $5.99
2-Day (2 days) Starts at $17.95
Overnight (1 day) Starts at $36.95
Free Ground Shipping (1 to 5 days) FREE (orders over $75)
Canada and International
methodcost
Canada - UPS Expedited (3-6 days) Starts at $38.95 
Rest of World - UPS Expedited (5-10 days) Starts at $43.95
 

(All days are expressed in business days. Shipping costs are based on weight and transit time is based on the distance of the shipping address from Los Angeles, CA, USA.)

Click on the topic that applies to you for the most relevant information.

U.S. Shipping

Check out the nifty table above. Shipping costs are based on the weight of your package.

You can get free U.S. ground shipping when your order subtotals $75 or more after applying coupons/discounts. Depending on where the package is shipping to, transit time will be 1-5 business days and will ship via UPS Ground.

(Psst... Be sure to sign up for our e-mail list here. Our most loyal fans receive exclusive deals on shipping!)

As long as your items are in stock and the next day is a weekday, shipping can happen within 24-48 hours (please allow for extra time after big promotions on our website due to unusually high order volumes). Once the order has left the warehouse, delivery time will depend on the type of shipping you select — the quickest option (Next Day) takes just one day while the most economical (Ground) can take 1-5 days.

Within the continental U.S.: UPS, USPS and Fed Ex. The carrier used for your shipment will be at our discretion. Typically, 1 pound packages will ship via USPS Priority mail and packages over 1 pound will ship via UPS Ground. Depending on circumstances in our warehouse, this could change.

For Alaska, Hawaii, American Samoa, Guam, Marianas Islands, Puerto Rico, U.S. Virgin Islands, and P.O. Box, APO or FPO addresses: UPS and USPS only.

Absolutely! We know you’re looking forward to getting your KOR goodies as soon as possible so tracking helps reassure you that they didn’t fall out of the delivery truck. After you place your order, you’ll get an e-mail with tracking information for your package. Here is a list of tracking availability by service and product:

  • Detailed tracking (USPS Priority with Delivery Confirmation and UPS with step by step updates): KOR Hydration Vessels, KOR t-shirts
  • Limited tracking (USPS First Class for packages under 1 lb.): KOR replacement lids
  • No tracking (USPS First Class envelope): KOR stickers, KOR replacement caps and rings

Los Angeles, California — an incredibly beautiful and diverse city which we’re proud to call home! (Most importantly, we’ve got easy access to all major shipping hubs, meaning we can get your order out quickly.)

Our super friendly customer care team will be happy to hear from you! Contact us now.

International Shipping

KOR ships international orders via UPS Expedited. UPS offers KOR customers the best rates and provides world class service in getting your package delivered anywhere in the world.

Check out the awesome table above.

KOR is proud to be a global lifestyle brand that connects people around the world through water. With that said, it is very likely that we ship to your country! (The only exception is Australia. Due to a request from the distributor, we unfortunately cannot ship to Australia. Please make your order on their website, which still carries all the KOR Hydration Vessels and parts, except for Limited Edition.)

On that note, some of our distributors have KOR websites you may order from, so your shipment gets to you faster, more affordably and most importantly, earth-friendlier.

As long as your items are in stock and the next day is a weekday, shipping can happen within 24-48 hours (please allow for extra time after big promotions on our website due to unusually high order volumes). Once the order has left the warehouse, delivery time will depend on where you’re shipping and how long customs takes. Typically, delivery will occur in 5 to 10 business days.

You may be subject to import taxes, customs duties and fees which are levied once a shipment reaches your country. Please keep in mind your KOR order charge only includes 1) the cost of your item and 2) the cost of shipping. Any additional charges for customs clearance are your responsibility as an importer. In rare situations, customs officials may choose to do random inspections, which can cause a delay (KOR has no control over these charges or delays and cannot predict what they may be). Customs regulations vary widely from country to country so please contact your local customs office if you desire further information.

Yes! Despite the vast shipping locations, we highly recommend purchasing locally through one of our 50+ international partners, from whom you can buy direct or refer you to their retail partners carrying KOR. It will save you money and time on shipping and save Earth from unnecessary carbon emissions. To see if a local option is available, check out our Distributors page.

Our super friendly customer care team will be happy to hear from you! Contact us now.

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